Social Service Worker


The Social Service Worker program at Algonquin College prepares students to work effectively with disadvantaged individuals, groups and communities in a variety of social service settings.

 

Mobile DeviceBring Your Own Device (BYOD): As a student in this on-campus program, you will require a mobile computing device that meets the specifications outlined by your program at http://algonquincollege.com/byod

(Please note this was previously referred to as a Mobile Learning Program)

Another Mobile Device ImageeTextbooks: As a student in a program that has adopted etextbooks, your required texts and digital resources will be provided to you at the beginning of each term (with the exception of general education electives). For more information and associated fees, go to http://www3.algonquincollege.com/etextbooks/

Ontario College Diploma
2 Years

Program Code: 0432X01FWO
Academic Year: 2013/2014


Our Program

This two-year Ontario College Diploma program prepares students to work as practical frontline service providers in a variety of social service settings. The program consists of four levels where learning occurs in both the classroom and practical settings. The curriculum includes courses in social work methods, social welfare systems, addictions, community development and the humanities. In order to provide exposure to working with a wide range of client groups, students are required to complete field placements in Levels 02, 03 and 04.

This program is part of Algonquin's mobile learning initiative. All students entering into the program are expected to have and use a laptop or mobile computing device that meets or exceeds the recommended hardware requirements as designated by the program. Students in mobile learning programs will use their devices to enhance their learning experience, obtain and work with course materials, participate in collaborative and mlearning environments and become skilled, confident users of the technologies used within an educational environment and workplace. Hardware and software specifications are outlined at www3.algonquincollege.com/mlearning/.<.em> Computers and supplies can be purchased directly from Algonquin's New Technology Store at educational rates.

SUCCESS FACTORS

This program is well-suited for students who:

  • Are committed to addressing social issues, such as poverty, homelessness, oppression and human rights.
  • Are team oriented and enjoy working with others.
  • Deal effectively with stressful situations.
  • Understand the importance of effective communication with clients and community partners.

Your Career

Graduates may be employed as frontline workers in provincial, municipal and private social service agencies including social service departments, long-term care facilities, addiction and mental health services, schools and programs for youth, community health centres, shelters and residential treatment programs.

Graduates support vulnerable people who are impacted by issues such as loss and separation, family crisis, poverty, violence, homelessness, addiction, disability, unemployment, gender identity, immigration and culture.

Courses

Programs at Algonquin College are delivered using a variety of instruction modes. Courses may be offered in the classroom or lab, entirely online, or in a hybrid mode which combines classroom sessions with online learning activities. Upon registration, each full-time student is provided an Algonquin email account which is used to communicate important information about program or course events.
Level: 01 Hours
ENL1813S Communication remains an essential skill sought by employers, regardless of discipline or field of study. Using a practical, vocation-oriented approach, students focus on meeting the requirements of effective communication. Through a combination of lectures, exercises, and independent learning, students practise writing, speaking, reading, listening, locating and documenting information, and using technology to communicate professionally. Students develop and strengthen communication skills that contribute to success in both educational and workplace environments. Communications I Communication remains an essential skill sought by employers, regardless of discipline or field of study. Using a practical, vocation-oriented approach, students focus on meeting the requirements of effective communication. Through a combination of lectures, exercises, and independent learning, students practise writing, speaking, reading, listening, locating and documenting information, and using technology to communicate professionally. Students develop and strengthen communication skills that contribute to success in both educational and workplace environments. 45.0
FAM1114 Students explore various social work topics and issues to become familiar with basic concepts, and values and principles of self-awareness used in the field. Students are also introduced to a number of social service agencies in the Ottawa region. Field Placement Preparation Students explore various social work topics and issues to become familiar with basic concepts, and values and principles of self-awareness used in the field. Students are also introduced to a number of social service agencies in the Ottawa region. 30.0
FAM1115 An introduction to social service work interview techniques used when working with clients is provided. Students explore basic interviewing skills, such as listening, verbal and non-verbal communication, use of open and closed questions and strategies to deal with challenging situations. Social Service Work Interviewing An introduction to social service work interview techniques used when working with clients is provided. Students explore basic interviewing skills, such as listening, verbal and non-verbal communication, use of open and closed questions and strategies to deal with challenging situations. 30.0
FAM1116 Students examine the elements of professional helping in social service work, including ethical principles. The Social Work Code of Ethics is studied. Ethics of Social Service Work Students examine the elements of professional helping in social service work, including ethical principles. The Social Work Code of Ethics is studied. 30.0
FAM1131 Students gain basic knowledge and understanding of the major components of dependency (disease progression, the family system, treatment and recovery). Students also gain insight, awareness, and the understanding necessary to relate effectively, and positively to addicted clients and their families. Addictions Students gain basic knowledge and understanding of the major components of dependency (disease progression, the family system, treatment and recovery). Students also gain insight, awareness, and the understanding necessary to relate effectively, and positively to addicted clients and their families. 45.0
FAM1254 Students study the historical development of social welfare systems in Canada. In addition, the fundamentals of inequity, poverty, homelessness, violence, oppression, and discrimination are introduced in both a historical and contemporary context. Social Service Work in Canada Students study the historical development of social welfare systems in Canada. In addition, the fundamentals of inequity, poverty, homelessness, violence, oppression, and discrimination are introduced in both a historical and contemporary context. 45.0
PSY0029 A general overview of human development from birth to adolescence is provided. Students gain an integrated understanding of lifespan development, during this period. All major theories are explored. Developmental Psychology I A general overview of human development from birth to adolescence is provided. Students gain an integrated understanding of lifespan development, during this period. All major theories are explored. 45.0
Level: 02 Hours
ENL1881F Students learn specialized recording and reporting skills to maintain social work agency files. Through a combination of exercises, lectures, seminars and workshops, students study fact, inference and opinion in reporting. Several methods of recording are presented.

Prerequisites: ENL1813S
Professional Communication for Social Service Workers Students learn specialized recording and reporting skills to maintain social work agency files. Through a combination of exercises, lectures, seminars and workshops, students study fact, inference and opinion in reporting. Several methods of recording are presented.

Prerequisites: ENL1813S
45.0
FAM1123 The relationship between theory and practice is examined. Field work experiences and challenges are discussed weekly.

Prerequisites: ENL1813S and FAM1114 and FAM1115 and FAM1116 and FAM1131 and FAM1254 and PSY0029

Co-requisites: FAM1129
Placement Seminar I The relationship between theory and practice is examined. Field work experiences and challenges are discussed weekly.

Prerequisites: ENL1813S and FAM1114 and FAM1115 and FAM1116 and FAM1131 and FAM1254 and PSY0029

Co-requisites: FAM1129
30.0
FAM1129 An introduction to field practice is provided. Students work in an agency under the supervision of agency personnel and are involved in various agency activities. Emphasis is on communication skills, developing professionalism beginning assessment skills and demonstrating teamwork.

Prerequisites: ENL1813S and FAM1114 and FAM1115 and FAM1116 and FAM1131 and FAM1254 and PSY0029

Co-requisites: FAM1123
Field Placement I An introduction to field practice is provided. Students work in an agency under the supervision of agency personnel and are involved in various agency activities. Emphasis is on communication skills, developing professionalism beginning assessment skills and demonstrating teamwork.

Prerequisites: ENL1813S and FAM1114 and FAM1115 and FAM1116 and FAM1131 and FAM1254 and PSY0029

Co-requisites: FAM1123
196.0
FAM1135 Building on interviewing skills students learn the major theoretical approaches to Social Service Work counselling.

Prerequisites: FAM1115
Theories and Practice of Social Service Work Counselling Building on interviewing skills students learn the major theoretical approaches to Social Service Work counselling.

Prerequisites: FAM1115
45.0
FAM1263 Various models and supportive counselling strategies of crisis intervention are covered. Topics include abuse, violence, suicide, neglect and loss. There is an additional lab component which provides students with the opportunity to obtain additional training in Non-Violent Crisis Intervention (CPI).

Prerequisites: FAM1115
Crisis Intervention Various models and supportive counselling strategies of crisis intervention are covered. Topics include abuse, violence, suicide, neglect and loss. There is an additional lab component which provides students with the opportunity to obtain additional training in Non-Violent Crisis Intervention (CPI).

Prerequisites: FAM1115
45.0
PSY0031 A general overview of human development from young adulthood to late adulthood and death is presented. The major stages of adult life are reviewed, as well as the tasks of development occurring at each stage. An integrated understanding of lifespan development is provided.

Prerequisites: PSY0029
Developmental Psychology II A general overview of human development from young adulthood to late adulthood and death is presented. The major stages of adult life are reviewed, as well as the tasks of development occurring at each stage. An integrated understanding of lifespan development is provided.

Prerequisites: PSY0029
45.0
Level: 03 Hours
FAM1121 An introduction to the theory and practice of group work is presented. Special emphasis is placed upon helping students acquire the theoretical knowledge and practical skills necessary to facilitate group work as a social service work intervention. Group dynamics are explored and leadership and teamwork skills are developed.

Prerequisites: FAM1115
Social Service Group Work An introduction to the theory and practice of group work is presented. Special emphasis is placed upon helping students acquire the theoretical knowledge and practical skills necessary to facilitate group work as a social service work intervention. Group dynamics are explored and leadership and teamwork skills are developed.

Prerequisites: FAM1115
30.0
FAM1133 The relationship between theory and practice is examined. Field work experiences and challenges are discussed weekly.

Prerequisites: ENL1813S (2) and ENL1881F and FAM1114 and FAM1116 and FAM1123 and FAM1129 and FAM1263

Co-requisites: FAM1139
Placement Seminar II The relationship between theory and practice is examined. Field work experiences and challenges are discussed weekly.

Prerequisites: ENL1813S (2) and ENL1881F and FAM1114 and FAM1116 and FAM1123 and FAM1129 and FAM1263

Co-requisites: FAM1139
30.0
FAM1134 Students are introduced to the complexities of psychopathology. Various models of mental illness are explored, along with classification systems and their limitations. The main objective is to demystify mental illness, and to provide strategies for working with this population. Students gain a working knowledge of various aspects of mental illness.

Prerequisites: PSY0029 and PSY0031
Mental Health Students are introduced to the complexities of psychopathology. Various models of mental illness are explored, along with classification systems and their limitations. The main objective is to demystify mental illness, and to provide strategies for working with this population. Students gain a working knowledge of various aspects of mental illness.

Prerequisites: PSY0029 and PSY0031
30.0
FAM1139 Students participate in placement at a different agency from that of their first year field placement. Placement provides students with the opportunity to connect theory to practice. Students continue to develop professionalism and assessment skills.

Prerequisites: ENL1813S and ENL1881F and FAM1114 and FAM1116 and FAM1123 and FAM1129 and PSY0031

Co-requisites: FAM1133
Field Placement II Students participate in placement at a different agency from that of their first year field placement. Placement provides students with the opportunity to connect theory to practice. Students continue to develop professionalism and assessment skills.

Prerequisites: ENL1813S and ENL1881F and FAM1114 and FAM1116 and FAM1123 and FAM1129 and PSY0031

Co-requisites: FAM1133
294.0
FAM1145 Students explore a number of essential theoretical and practical dimensions of working with families from a systems perspective. Students examine family dynamics and explore community resources which support families in crisis.

Prerequisites: FAM1115 and PSY0029 and PSY0031
Working with Families Students explore a number of essential theoretical and practical dimensions of working with families from a systems perspective. Students examine family dynamics and explore community resources which support families in crisis.

Prerequisites: FAM1115 and PSY0029 and PSY0031
45.0
Choose one from equivalencies: Hours
GED0432 Students choose one course, from a group of general education electives, which meets one of the following five theme requirements: Arts in Society, Civic Life, Social and Cultural Understanding, and Science and Technology.

Equivalencies: ARC9001 or DSN2001 or ENV0002 or GED5300 or GEN1957 or GEN2000 or GEN2007 or GEN2009 or HIS0001 or HIS2000 or HOS2228 or LIB1982 or MGT7330 or MVM8800 or PSI1702 or RAD2001 or GED5002 or GED5004 or GED5005 or GED5006 or GED6022 or GED1896 or GED5009 or PSI0003
General Education Elective Students choose one course, from a group of general education electives, which meets one of the following five theme requirements: Arts in Society, Civic Life, Social and Cultural Understanding, and Science and Technology.

Equivalencies: ARC9001 or DSN2001 or ENV0002 or GED5300 or GEN1957 or GEN2000 or GEN2007 or GEN2009 or HIS0001 or HIS2000 or HOS2228 or LIB1982 or MGT7330 or MVM8800 or PSI1702 or RAD2001 or GED5002 or GED5004 or GED5005 or GED5006 or GED6022 or GED1896 or GED5009 or PSI0003
45.0
Level: 04 Hours
FAM1142 Students are required to critique the social welfare system, evaluating concepts, such as the welfare state, various political ideologies and current economic policies as they relate to social welfare. Lectures, readings, and an emphasis on current events enable students to appreciate the effects of politics and economics on the welfare state, and prepare them for the challenges and changes they encounter as graduates.

Prerequisites: FAM1254
Legislation and Political Ideologies in Social Welfare Students are required to critique the social welfare system, evaluating concepts, such as the welfare state, various political ideologies and current economic policies as they relate to social welfare. Lectures, readings, and an emphasis on current events enable students to appreciate the effects of politics and economics on the welfare state, and prepare them for the challenges and changes they encounter as graduates.

Prerequisites: FAM1254
45.0
FAM1143 Students continue to use case studies, and there is more emphasis on interrelating with community professionals. Small discussion groups on pertinent topics promote the professional growth of students as they near graduation.

Prerequisites: FAM1133 and FAM1134 and FAM1135 and FAM1139

Co-requisites: FAM1142 and FAM1149 and FAM1260
Placement Seminar III Students continue to use case studies, and there is more emphasis on interrelating with community professionals. Small discussion groups on pertinent topics promote the professional growth of students as they near graduation.

Prerequisites: FAM1133 and FAM1134 and FAM1135 and FAM1139

Co-requisites: FAM1142 and FAM1149 and FAM1260
30.0
FAM1148 Focus is placed on the origins of community work and its relation to structural social work. The theory and practice of community work are related to contemporary social action movements and local and national organizations. Topics such as organizational development and funding proposals are also covered. Students develop a basic understanding of community organizations. Students undertake a fundraising project.

Prerequisites: FAM1254
Community Development Focus is placed on the origins of community work and its relation to structural social work. The theory and practice of community work are related to contemporary social action movements and local and national organizations. Topics such as organizational development and funding proposals are also covered. Students develop a basic understanding of community organizations. Students undertake a fundraising project.

Prerequisites: FAM1254
30.0
FAM1149 The translation of theory into practice provides students an opportunity to demonstrate their ability to work as a change agent.

Prerequisites: FAM1129 (1) and FAM1133 and FAM1134 and FAM1135 and FAM1139 (1)

Co-requisites: FAM1143 and FAM1260
Field Placement III The translation of theory into practice provides students an opportunity to demonstrate their ability to work as a change agent.

Prerequisites: FAM1129 (1) and FAM1133 and FAM1134 and FAM1135 and FAM1139 (1)

Co-requisites: FAM1143 and FAM1260
294.0
FAM1260 Several types of assessment tools available, including qualitative, quantitative, individual, family and community assessments are introduced. Specific planning and intervention strategies with a number of target populations are explored.

Prerequisites: ENL1813S and ENL1881F and FAM1114 and FAM1115 and FAM1116 and FAM1121 and FAM1123 and FAM1129 and FAM1131 and FAM1254 and FAM1263 and PSY0029 and PSY0031
Assessment, Planning and Intervention in Ssw Practice Several types of assessment tools available, including qualitative, quantitative, individual, family and community assessments are introduced. Specific planning and intervention strategies with a number of target populations are explored.

Prerequisites: ENL1813S and ENL1881F and FAM1114 and FAM1115 and FAM1116 and FAM1121 and FAM1123 and FAM1129 and FAM1131 and FAM1254 and FAM1263 and PSY0029 and PSY0031
30.0

Fees & Expenses

Tuition Fees: $1,304.75 per term.

Information Technology Fee: $62 per term. *

Mobile Computing Fee: $150 per term. **

eTextbook Fees: $534.95 in Level 01 and $164.14 in Level 02. ***

Incidental Fees: $32 Level 01 and 02.

Student Activity/Sports Fee: $210.50 per term.

Student Commons/Auditorium Fee: $22 per term.

Student Centre Building Fee: $17.50 per term.

Health Service Fee: $20 per term.

Health Plan Fee: $117.02 paid once annually. ****

A $40 graduation fee is payable in the final term.

A $25 transcript fee is payable in the first term a student attends Algonquin College.

International Students pay all relevant Canadian fees plus an International Premium of $4,600 per term.

* Students paying the Information Technology fee are provided with a network account, an email address, and Internet access. For more information, please visit our website at www.algonquincollege.com/its/services/it_fee.htm.

** The Mobile Computing Fee covers the costs associated with providing various services to students registered in a mandatory laptop programs.

*** The eTextbook fee includes most of the required text and digital resources. The resources will be provided at the beginning of each term.

**** Students who have coverage with another plan can request a refund by supplying the Students' Association with documentation supporting the request. This request will have to be made annually.

Books and supplies cost approximately $1,500 in the first year and $1,000 in the second year, and can be purchased in the campus bookstore.

Additional fees are required for police records checks, health immunizations and ParaMed.

Admission Requirements 

College Eligibility

  • Ontario Secondary School Diploma (OSSD) or equivalent. Applicants with an OSSD showing senior English and/or mathematics courses at the Basic Level, or with Workplace or Open courses, will be tested to determine their eligibility for admission; OR
  • Academic and Career Entrance (ACE) certificate; OR
  • General Educational Development (GED) certificate; OR
  • Mature student status (19 years of age or older and without a high school diploma at the start of the program). Eligibility may be determined by academic achievement testing for which there is a current fee of $40 (subject to change).
Program Eligibility
  • English, Grade 12 (ENG4C or equivalent) with a grade of 65% or higher.
  • Pass a compulsory interview with a grade of 75% or higher. Applicants will be invited to the interview subject to providing proof of a grade of 65% or higher in Grade 11 English (ENG3C or equivalent). Please note that College Eligibility for this program is successful completion of Grade 12 English (ENG4C or equivalent), and this Grade 11 requirement is to determine interview eligibility only.
  • Provide a completed Admission form, found on our webpage from an agency supervisor based on relevant volunteer, paid work or educational/co-op placement, working directly with vulnerable clients, in a human service agency within the last two years. A minimum of 60 recent hours is required. The agency setting could include: shelters, long-term care facilities, schools, or other front-line agencies dealing with vulnerable people.(See Frequently Asked Questions on our webpage for more information.)

    Applicants will also need to submit proof of completion of these 60 hours of volunteer, paid work or education/co-op placement before a personal interview will be granted. The deadline for sumbission is the last day in May.

  • Applicants with International transcripts must provide proof of either: IELTS-International English Language Testing Service-Overall band of 6.5 with a minimum of 6.0 in each band; OR TOEFL-Internet-based (iBT)-overall 88, with the minimum of 22 in each component: Reading 22; Listening: 22; Speaking: 22, Writing: 22.
Should the number of qualified applicants exceed the number of available places, applicants will be selected on the basis of their proficiency in English.

Health Requirements
Once students are accepted into the Social Service Worker program, they must meet the following health requirements: Provide evidence of full and complete immunizations. The Algonquin College Health Services will review the student's record of immunization. Then all students must print and complete the paraMed forms and attend a meeting with Paramed, at the cost to the student. ParaMed provides authorization for entry into field placement. Some field placement agencies may require the Influenza vaccine.

Police Records Check Documentation
Successful completion of field placement is a requirement for graduation from the Social Service Worker program. Agencies that provide placement opportunities require you to have a clear Police Records Check for Service with the Vulnerable Sector (PRCSVS). Your acceptance for placement is at the discretion of the agency. If you do not have a clear PRCSVS you will need to meet with the chair of the program. If you register in the program without a clear PRCSVS and as a result are unable to participate in placement, you will not be able to graduate.

Students are required to complete field placement within levels two, three and four to meet program requirements. A criminal record does not preclude placement, but agencies have the right to deny placement, and to be informed of the contents of the criminal record.

Field Placement Eligibility
To be eligible for placement, you must submit proof of a PRCSVS, which will be retained on your departmental file and used only for purposes related to your placement. You will be required to disclose the contents of the PRCSVS, including all notations, to the placement agencies.

It is your responsibility to obtain the PRCSVS from your local Police Department prior to the the first day of class and to pay any associated costs. It may take anywhere from six weeks to three months to obtain this documentation. Apply for the PRCSVS between May and August - it is due by the last day of October.

All second year students are responsible to renew their PVCSVS so that it is valid until the end of May, and provide proof that immunizations are up to date. Any second year student not providing the required documentation will not go out to placement and as a result may risk failing the co-requisite courses, field placement and seminar. Should you require further information, contact the Program Chair.

Application Information

Applications to full-time day programs must be submitted with official transcripts showing completion of the academic admission requirements through:

ontariocolleges.ca
60 Corporate Court
Guelph, Ontario N1G 5J3
1-888-892-2228

Students currently enrolled in an Ontario secondary school should contact their Guidance Office to apply. For all other applicants, applications are available online at www.ontariocolleges.ca. A $95 fee applies.

Applications for Fall Term and Winter Term admission received by February 1 will be given equal consideration. Applications received after February 1 will be processed on a first-come, first-served basis as long as places are available.

International applicants applying from out-of-country can obtain the International Student Application Form at https://xweb.algonquincollege.com/FormIE/index.aspx or by contacting the Registrar's Office.

For further information on the admissions process, contact:

Registrar's Office
Algonquin College
1385 Woodroffe Ave, Room C150
Ottawa, ON K2G 1V8
Telephone: 613-727-0002
Toll-free: 1-800-565-4723
TTY: 1-866-620-3845
Fax: 613-727-7632
Email: AskUs@algonquincollege.com

Additional Information

Individuals considering the Social Service Worker program should have dealt with personal crises before entering this field. This profession requires mature, flexible workers who commit to personal wellness and self-care, to social justice, and to diversity perspectives.

This Full-time day program is also offered on the Pembroke and Perth Campuses. While the learning outcomes at the Woodroffe, Pembroke and Perth Campuses are the same, the curriculum order and subject delivery are reflective of the local circumstances which affect program delivery.

There is also an Intensive offering delivered at the Woodroffe Campus. This latter program is for individuals who have completed a university degree or diploma (from an Ontario College of Applied Arts and Technology) in the humanities. University degrees outside of the humanities may be considered on an individual basis. The College also offers the two-year Social Service Worker program on a part-time basis at the Woodroffe Campus.

"Social Service Worker" is a registered professional title which may only be used by members in good standing of the Ontario College of Social Workers and Social Service Workers (OCSWSSW). This relates to Ontario legislation entitled "The Social Work and Social Service Worker Act". Graduates of the Social Service Worker program are required by law to join the OCSWSSW after graduation in order to use this professional title. The OCSWSSW grants or denies membership. See www.ocswssw.org for more information.

Students in the Social Service Worker program are required to have access to a computer. Applicants are encouraged to have basic word processing, power point and Internet skills.

NOTE: The Social Service Worker (SSW) program has a heavy workload. Students need to be prepared to make a full-time commitment to their studies and field placement in order to be successful.

SSW students are expected to attend all classes. Anyone who is unable to make this commitment should consider the Part-time offering where courses are offered in the evenings. There is no flexibility in the assigned timetable.

Algonquin College's SSW program includes courses that are delivered in a variety of formats including face-to-face in a classroom and hybrid (combination of classroom and online learning). Students participate in both types of learning.

ACADEMIC PROBATION
Students who have two or more F grades in a given term or whose term grade point average falls below 1.7 (D+) are considered to be on academic probation (Directive AA14 Grading System). This requires the student to meet with their academic advisor or coordinator to sign a learning contract which identifies the conditions which must be met to continue in the program. Students who do not meet the terms of their learning contract will be withdrawn from the program.

For additional information, contact the School of Health and Community Studies at 613-727-4723 ext. 7776.

Every attempt is made to ensure the accuracy of the information in this publication. The College reserves the right to modify or cancel any course, program, fee, timetable, or campus location at any time