Employer KPI Survey

KPI & Program Indicators – Accountability and Excellence

The KPI initiative is all about accountability and excellence. In September 1998, the Ministry of Training and Ontario’s 24 community colleges joined forces to develop and implement a confidential standardized Client Satisfaction survey process. This initiative allows us to obtain valuable feedback from our client groups.

Our six Key Performance Indicators (KPIs) are:

• Student Satisfaction
• Graduate Satisfaction
• Graduate Employment
• Employer Satisfaction
• Graduation Rate
• Program Indicators

Each year Colleges Ontario provides a report on the Key Performance Indicators (KPI) in both English and French. All the reports are provided in PDF format. Download any of the reports from their KPIResults page.